jenny close openworks

Openwork first worked with BTS in 2012 in the lead up to introduction of the level 4 Retail Distribution Review qualification requirements for financial advisers. As someone who has managed L&D design and delivery teams for large organisations I found dealing with BTS a very positive experience.

From the initial planning and development stage through to delivery and evaluation, BTS delivered what they promised: interactive, informative and exam-focused revision workshops run by facilitators with both technical and classroom management skills. All facilitators had also sat and passed the subject they were coaching on. The required learning was put across in a fun and exam focused fashion. The rates charged were excellent value, particularly in relation to the pass rates they achieved for us.

Since then we have also used BTS for a variety of design and delivery contracts. All design work has again been completed to a very high standard following an interactive process with Openwork SMEs to ensure company objectives are identified, achieved and exceeded. Subsequent delivery has again been to an excellent standard.

Would I use the services of BTS again – absolutely!

Jenny Close FPFS, BA (hons), Training & Competence Director, Openwork