EVENT TICKET – IF4: Session 2 Workshop | 10th November 2025

EVENT TICKET – IF4: Session 2 Workshop | 10th November 2025

This is a Paid Event

EVENT DETAILS

LOCATION:Microsoft Teams
START/END TIME:10am - 12pm
STANDARD COST:40.83 +VAT
LEICESTERSHIRE, NOTTINGHAM & NORTHAMPTON MEMBER COST:N/A
Share this Event

£40.83 (£49.00 inc. VAT)

11 in stock

Event Information
Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapter 3, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions. Event Information By the end of this session, you will be able to:
  • State the role of the claims department
  • Explain service standards & managing customer expectations
  • Explain consequence of fraud and how to deter and detect it
  • Describe mechanisms for dispute and complaint resolution
  • Explain the concept of good faith & the duty of fair presentation

How to Use
Treat the workshop as an opportunity to clarify doubts, sharpen your exam technique, and boost your confidence for the real exam! 

Come Prepared 

  • Review your study materials and note down any topics or questions you’re struggling with. 
  • Bring your CII textbook, notes, and a list of specific areas you want to focus on. 

Be Active and Engaged 

  • Participate in discussions and activities and don’t be afraid to ask questions. 
  • Take notes on key points, especially tips and techniques shared by the Tutor. 

Focus on Exam Technique 

  • Pay close attention to any practice questions or mock exam sections. 

Use the Workshop as a Springboard 

  • After the session, review your notes and tackle any remaining weak areas. 

The workshop will take place on Microsoft Teams. Places are limited. You’ll receive an email confirmation with the link and joining instructions. 

Cancellation Policy:

The viability of a workshop is based on minimum delegate numbers.

If you need to cancel your space, please let us know in writing as soon as possible.

Cancellations after this point will not be refunded unless a replacement delegate can be found, as this would impact on the course for your fellow delegates.

If BTS cancels the workshop, the cost of attending the workshop will be refunded in full.

Upcoming Events

2 hours

EVENT TICKET – IF2: Chapters 3, 4, and 9 | 11th February 2026

£40.83 (£49.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 3, 4 and 9, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – IF2: Chapters 1, 5, and 8 | 4th February 2026

£40.83 (£49.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 1, 5 and 8, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M96: Chapter 4 | 24th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapter 4, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M96: Chapters 1, 2 and 3 | 10th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 1, 2 and 3, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M94: Chapters 3 and 4 | 18th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 3 and 4, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M94: Chapters 1 and 2 | 5th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 1 and 2, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M93: Chapters 5, 6 and 7 | 16th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 5, 6 and 7, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

2 hours

EVENT TICKET – M93: Chapters 1, 2, 3 and 4 | 4th February 2026

£53.33 (£64.00 inc. VAT)

Get yourself prepared for exam success with our bitesize revision workshop! Our CII Tutors will cover the key technical content from chapters 1, 2, 3 and 4, clarify complex topics with examples and discussion, and test your understanding using CII exam-style questions.

SIGN UP TO OUR MAILING LIST