Terms of Use

Terms of Use
  1. Introduction

https://www.bespoketrainingsolutions.com and https://online.bespoketrainingsolutions.com (“site”) are owned and operated by Bespoke Training Solutions Ltd (“we” or “us”), registered in England and Wales under company number 5064692 at the registered address The Mews, Little Brunswick Street, Huddersfield, HD1 5JL. VAT Registration Number: 845 0377 25

Please read these terms and conditions carefully. By using this site, you accept these terms and agree to abide by them.

  1. Our site

We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. Access to the site is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue the site (or any part of it) at any time and without notice.  We may have to suspend the site for repair, maintenance or improvement. If so, we will restore them as quickly as is reasonably possible. We will not be liable to you in any way if the site (or any part of it) is unavailable at any time and for any period. We will not be liable to you in any way if the site (or any part of it) is unavailable at any time and for any period.

You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.

It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.

  1. Privacy policy

Registration and other information provided by you is subject to our Privacy Policy and shall only be used in accordance with it. For more information, please read our Privacy Policy:

  1. Product images

Images of products on this site are for illustrative purposes only.

  1. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors.

BTS materials must not be copied, shared, or sold without express permission from BTS. As such, access to the content and materials on this site is provided to the named user for their sole use. Sale and /or transfer, via electronic transfer, hard copy, web auctions or social media platforms is strictly prohibited.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.

  1. User accounts on the site

All user accounts are solely for the personal use of a specific, named person. Use of this site under a user account is supplied to the original named person only and may not be transferred or made available to others.

Users of the site may not email, lend, hire or give any account access to individuals other than the original named person or companies for either commercial or non-commercial use.

Where goods and/or services are accessed using an account on the BTS website, the account is for the sole use of the specific, named individual and must not be made available to others. The account holder undertakes to safeguard the username and password on the account for their sole personal use.

If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such account, password or feature at any time.

Should any illegal use of any user accounts be discovered, legal actions may be instigated against the account holder.

  1. Liability

The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Whilst we make every effort to ensure that all information provided is accurate and correct at the time, no liability for any claims in relation to loss of business or consequential damage incurred by you as a result of using or relying on the information will be accepted. We shall not accept responsibility for loss or damage, whether direct, indirect, incidental or consequential in connection with or arising from your use of or any information provided by or omitted by this site.

The site could include inaccuracies or typographical errors and is in no way intended to be an official representation of the Chartered Insurance Institute™ examinations. The Chartered Insurance Institute™ does not review or warrant the accuracy of any aspect of the site.

We accept no liability for failure in any exams. For the avoidance of any doubt, we do not offer any kind of exam pass guarantee.

  1. Linking to our site

You may link to our site only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all respects with our Terms of Use and must be owned by you.

You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

If you wish to make any use of material on our site other than that set out above, please address your request to enquiries@bespoketrainingsolutions.com

  1. Uploading material to our site

When you upload material to our site, or make contact with other users of our site, you must comply with our Terms of Use. If you upload material in breach of our Terms of Use and we suffer loss as a result, you will reimburse us for such loss.

Any material you upload to our site will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties. If any third party claims that any material posted or uploaded by you to our site violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Terms of Use.

  1. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

  1. Changes to terms and conditions

We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting.

Please check these terms and conditions periodically for changes.

Your continued use of this site following the posting of changes to these terms and conditions will mean you accept those changes. 

  1. Governing law and jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English and Welsh courts.